Privacy policy

Last Updated: July 9, 2026

This Privacy Policy describes how SANVARNA ("we", "our", "us", or the "Site") collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with our services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised "Last Updated" date.

Information We Collect

Information You Provide

When you use our Services, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Payment Confirmation
  • Order History
  • Customer Support Communications
  • Account Information (if applicable)

Providing certain information may be necessary to complete purchases or access specific features of our website.

Information Collected Automatically

When you browse our website, we automatically collect certain information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Activity
  • Pages Viewed
  • Date and Time of Visit
  • Referral Source
  • Cookies and Similar Technologies

Information Collected from Third Parties

We may receive information from trusted third parties, including:

  • Shopify
  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Marketing Partners
  • Analytics Providers

This information is used only for providing and improving our Services.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Process secure payments
  • Deliver products
  • Manage returns and exchanges
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve website performance
  • Detect fraud and unauthorized activity
  • Personalize your shopping experience
  • Send promotional emails or SMS (where permitted)

Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in
  • Remember your shopping cart
  • Improve website performance
  • Measure website traffic
  • Personalize content and advertisements

Most browsers allow you to disable cookies. However, some features of our website may not function properly if cookies are disabled.

How We Share Your Information

We do not sell your personal information.

We may share your information with trusted service providers, including:

  • Shopify
  • Payment Processors
  • Shipping Partners
  • Cloud Hosting Providers
  • Customer Support Platforms
  • Analytics Providers
  • Marketing Partners
  • Government or Legal Authorities when required by law

These providers receive only the information necessary to perform services on our behalf.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send emails or SMS regarding:

  • New Arrivals
  • Exclusive Offers
  • Discounts
  • Promotions
  • Product Recommendations

You may unsubscribe at any time by using the unsubscribe link included in our communications.

Data Security

We implement commercially reasonable technical, administrative, and organizational measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Maintain your customer account
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Prevent fraud

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request details about how your information is processed

To exercise these rights, please contact us using the contact information available on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be processed or stored in locations outside your state or country by trusted service providers. Appropriate safeguards will be used where required by applicable law.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us through the Contact Us page available on our website.

Thank you for trusting SANVARNA.